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Privacy Policy

Clubfive respects visitors' right to privacy, therefore, in this section we will clarify any doubts regarding art. 13 of Legislative Decree n. 196/2003 and article 13 of EU Regulation no. 2016/679, relating to the protection of the data of users who interact with our website "Clubfive.it". The following information applies whether you want to browse our site or buy. Our Privacy policy is applicable only to Clubfive.it and does not apply to other websites that may be consulted by the user through links contained therein. We also remind you to consult this section periodically to stay updated on any legislative changes.

1.1 OWNER OF THE TREATMENT

Following consultation of this site, data relating to identified or identifiable persons may be processed, and the 'owner' of their treatment is Goyatè Sas di Ciro Nocerino – viale Antonio Gramsci 13 – 80121 Napoli - p.iva 08129701218, tel.0823513486, email: shop@goyate.com.

The data generated by the use of "Clubfive.it" are processed at Il Tarì mod 232 area asi sud 81025 Marcianise (CE)

In case of questions or doubts regarding the privacy legislation, you can consult us by sending an email to: shop@Clubfive.it

2. DATA COLLECTED

Through our site we collect various information about the user. The data may vary according to the type of interaction that the latter has with us, but in any case we ensure the protection of privacy.

2.1 NAVIGATION DATA

While browsing our website, some data may be collected by computer systems or software (e.g. cookies and web data analysis ), used to ensure that everything works properly. Among these data collected in an automated way there could be:

  • Visitor's IP address.
  • Date and time of the visit.
  • The URL from which the user was referred.
  • Pages visited and user navigation on our site.
  • Information relating to the browser used.

2.2 COOKIES

Our website uses cookies. To learn more about the topic, we recommend that you consult our cookie privacy .

2.3 INFORMATION YOU PROVIDE

In addition to the data collected during navigation, the user is asked to provide us with some data so that he can access some functions of Clubfive.it, such as for example creating a personal account, placing an order or receiving promotions via email. This data includes:

  • Personal data such as name, surname, date of birth, address, postal code (postal code) and email.
  • Information provided by the user through third parties, if he logs into the site via social networks.
  • Any conversations that took place with our customer service.
  • Registration of your email address to receive promotional messages or offers dedicated to our newsletter.

3. USE OF DATA

Your personal data may be used in the following ways:

  • To ensure the best performance of our site.
  • To provide you with information relating to your order (order confirmation, shipping, tracking).
  • To provide better customer service.
  • To communicate information and updates about our site to you.
  • To offer dedicated benefits.
  • To allow the user to create a wishlist and share it with others.
  • To analyze navigation data on our site, to understand information relating to the public, traffic, content and products.

4. LEGAL BASES

Through our site we come into possession of some personal data of the user through some activities, such as the purchase of a product or the creation of a personal profile. Article 6, paragraph 1, letter b) European regulation on the protection of personal data (EU) 2016/679 (GDPR) allows us to process your personal data to enter into a contract between the two parties. We may also process your data in accordance with Article 6(1)(f) of the GDPR, provided that your rights and freedoms are always respected. The data collected will allow us to improve the service for the user, analyze how our site is used and create more targeted marketing campaigns.

5. TRANSFER OF DATA TO NON-EU COUNTRIES

Our site makes use of some services located outside the EU and therefore the data collected could be shared outside the European territory. In particular, we make use of services offered by Google, Facebook and Google Analytics, for which the transfer of data is governed by article 45, paragraph 1 of EU Regulation 2016/679.

6. DATA RETENTION PERIOD

The data collected by Clubfive.it are used for the activities indicated in point 3., for marketing and newsletter purposes. The information collected will be kept for a period of time useful for achieving their purpose and for a period of time not exceeding 5 years.

7. YOUR RIGHTS

If the user has voluntarily decided to provide us with data relating to his person, he still has the right to retain the right to his data. The user will then be able to view and modify the information relating to his account. Furthermore, the user will be able to:

  • Delete your account.
  • Unsubscribe from services or the newsletter.
  • Access the personal data we hold about you.
  • Limit the processing of your data in particular cases.
  • Request that your data is not used for marketing purposes.
  • Revoke consent for your personal data.

For any doubts relating to this topic, the user can contact us at shop@Clubfive.it

8. INFORMATION SECURITY

our site processes user data so that they are safe and are only used correctly.

For further doubts or information write an email to shop@ Clubfive.it

Last update: March 2023